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Travel · Case study

Travel agency lifts bookings 120% with search and video

Seasonal search campaigns, YouTube inspiration ads and a faster enquiry page.

Client
Northwind
Industry
Travel
Scope
Google Ads + YouTube
Duration
10 weeks

The challenge

Northwind's enquiries peaked late and cost too much. Its enquiry page asked for eleven fields and many visitors left before sending.

What we did

  • Built search campaigns by destination and season
  • Used YouTube and Demand Gen to reach early planners
  • Cut the form to four fields and added WhatsApp follow-up

The results

  • Bookings rose 120%
  • Cost per enquiry fell 40%
  • Campaigns now start 12 weeks before each season
By The Numbers

+120% bookings in 10 weeks

+120%bookings
-40%cost per enquiry
3 moplanning window
2.9xROAS
★★★★★The season used to be a gamble. Now we plan it three months out.
FAFarhana Akter
Director, Northwind