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Dental clinic · Case study

Dental clinic grows Google Maps calls by 142% in three months

Full profile rebuild, weekly posts and a review system that actually gets replies.

Client
Smile Dental
Industry
Dental clinic
Scope
Google Business Profile
Duration
3 months

The challenge

Smile Dental sat on page two of Maps for its main searches. The profile had wrong categories, few photos and 40 unanswered reviews.

What we did

  • Rebuilt categories, services and description around patient searches
  • Added 60 real photos and weekly posts
  • Started a review request flow and replied to every review

The results

  • Calls from Maps up 142%
  • Moved from page two to the top three for key searches
  • Average rating rose from 4.1 to 4.8
By The Numbers

+142% phone calls from Maps in 3 months

+142%calls from Maps
+96%direction requests
4.8average rating
#2map pack for 'dentist near me'
★★★★★New patients now say they found us on Google Maps. Our phone has not stopped.
ARDr. Aisha Rahman
Owner, Smile Dental